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Obtaining a Clearance Letter

If you require a Clearance Letter*, it can be obtained in several ways:


The quickest and easiest way to obtain a Clearance Letter is through MyAccount - our convenient, 24/7 online account access for employers like you including up-to-the-minute tracking of claims and prevention information.

Added advantages of using MyAccount include having the system monitor the status of your contractors, and the convenience of automated e-mails if the status of one of those contractors changes.
To register for MyAccount visit with your most recent Statement of Account on hand and follow the instructions. otherwise obtain it from the contractor directly.

Nova Scotia Business Registry
With your Business Number on hand you can suscribe to services provided by the Nova Scotia Business Registry at including a clearance letter.

You can obtain an online Clearance Letter for your subcontractors using the same process. In this case, you must have both your own Business Number and your subcontractors’ Business Numbers at hand.

Alternatively, you can request a Clearance Letter directly from the WCB at the following:
Phone: 902 491 8324
Toll Free: 1 877 211 9267
Fax: 902 491 8326

If you choose to use one of these methods, the WCB can provide a Clearance Letter for your company only, during regular business hours. Please note there it can take 24 to 48 hours to receive Clearance Letters requested though these channels.
To obtain a Clearance Letter from an employer who has Special Protection from the WCB, you must request it directly from that employer.

* Clearance Letters are available through the NSBR and MyAccount for all companies.