Over the last few weeks, WCB Nova Scotia has received some feedback about clearance status going digital.
In order to fully understand the concerns raised, and ensure we get the process right, we are extending paper clearance letters until September 30, 2019.
Later this week, if you are in good standing with WCB, we will mail you your clearance letter, which will be honoured until September 30, while we work to address the questions and concerns we have heard.
Please note, we are still moving forward with real-time digital clearance without a paper letter, however, we acknowledge that many stakeholders need more time to adapt to the new process.
We’re currently working to address some system issues with MyAccount, but when it becomes available, these clearance letters will not appear on your account to print. If you misplace your clearance letter, you will need to contact us to obtain a new copy at 1-800-870-3331.
Here are some online resources we’ve provided over the past few months about the clearance change.
We thank you for your patience as we work towards a new and improved WCB Nova Scotia.