|Benefit payments will continue.
The COVID-19 pandemic will not impact our ability to pay worker benefits. In the past few days, we have transitioned our organization to work remotely, including all ongoing payments.
In person services are postponed.
In-person case conferences, PMI exams, and lobby services are postponed, effective Thursday, March 19. Wherever possible, services will be delivered remotely, enabled by technology.
We will adjudicate claims related to COVID-19 on a case-by-case basis.
As with any claim received, WCB Nova Scotia will adjudicate claims related to COVID-19 on a case-by-case basis. As set out in the Workers’ Compensation Act, compensation is only available for a work-related injury or illness. It is not provided for workers who cannot work for preventative or precautionary reasons, such as a quarantine situation. Learn more.
Sign up for online channels and direct deposit.
Most workers receive their benefits by direct deposit. If you’re not yet registered, we encourage you to do so now.
Although we can’t provide services in person right now, we want to help you from a distance. Your case worker will be able to connect with you remotely, either by phone or secure message in WCB Online. Similarly, please stay connected with your employer, and your health services provider.
Health services may be delivered differently during this time.
Following the direction from public health officials, most physical clinics have been directed to close except for emergency and urgent care, including physiotherapy, psychology, chiropractic services, audiology, occupational therapy, and many others.
In these cases, protecting the health of the worker, and the service provider, is of paramount importance. Click here to read more about health services treatments during the COVID-19 pandemic, and if you have concerns or questions about your treatments, please be in touch with your Case Worker.