Changing to Serve You Better

What’s New? 

We’re modernizing how we do business, to provide better service and to support return to work and injury prevention.  

In early 2019 our business transformation, supported by new systems, will provide us with better tools  and approaches, faster processes, and will enable more online service options for workers and employers. We’re reducing red tape and moving away from some time-consuming paper-based service processes. 

We’ll have lots more to share about what’s changing over the next four months as we finalize our plans, so be sure to come back often. 

Right now you can:

As we learn to leverage our new technology to provide better service, we appreciate your patience. If you have any questions or concerns about our modernization, please send us a secure message through WCB Online  or My Account , or call us at 1-800-870-3331.

Thank you for your patience as we make these changes.