As part of our new service model for gradual onset psychological injuries, we are adding two new positions to our psychological injury team:

Workers will be able to file a claim by phone, and we are currently building a self-assessment tool that will be available on our website.

• Client Care Navigators will help guide workers through the claim process and will connect them to supports and services that help them begin their recovery toward safe and timely return to work right away.
• Entitlement Decision Makers will explore and validate the details of the injury and make a determination of eligibility.
• Case Managers will be assigned for approved claims, and will support workers’ recovery and timely, safe return to work.

As directed in the new legislation, claims for gradual onset psychological injury that were filed before September 1st, 2024, and denied by the WCB, or appealed and denied by the Workers’ Compensation Appeals Tribunal, cannot be re-filed.

We are sorry to hear you are experiencing a difficult time at work.

If you or someone you know needs mental health support now, help is available:

• For immediate assistance in Nova Scotia, contact the Provincial Mental Health and Addictions Crisis line toll-free at 1-888-429-8167.
• Community Navigators are standing by to help connect Nova Scotians with the mental health services they need, simply by dialing 211. For non-emergency advice about mental health and addictions, call 811. Visit the Government of Nova Scotia’s Mental Health and Wellbeing website for more community mental health supports. The First Responders Mental Health NS website offers a broad range of helpful tools and resources to support positive mental health at work, especially for workers in emergency service occupations.

If you are able, please speak about your experience with your employer.

Worksafeforlife.ca also offers tools and resources for workers and employers to help create a psychologically healthy and safe workplace.