Your WCB case worker might request that you attend a case conference. What is it?
A case conference is a check in between you, your employer, health care provider/doctor, and WCB case worker. It can take place face-to-face, or by telephone, depending on the circumstances. NOTE: Due to COVID-19, case conferences are currently being conducted by telephone. Face-to-face meetings will resume once it is safe to do so.
Often, the case worker requests the meeting after consulting with your health care provider. They are carefully monitoring your progress and may feel the need to make adjustments to your treatment plan. The case conference enables your return-to-work team to discuss your plan and keep everyone informed. A case conference is not always needed, particularly when everything is progressing as expected.