Workers' Compensation Safety Board of Nova Scotia

Online Services

WCB Online for Tiered Service Providers

WCB Online is a seamless way for approved tiered service providers to work with WCB when helping workers recover from workplace injury. Clinics are required to use WCB Online to submit forms, reports, and invoices. Through WCB Online, clinics can also communicate securely with the WCB about return-to-work plans and more.

WCB Online is currently only available for approved tiered service providers.

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Working together to support workers

WCB Online will improve how we work together with service providers to support workers on their return-to-work-journey. It will help reduce time, improve processes, and ultimately make for better outcomes for workers. A paper-based process no longer meets the needs of those we serve.

Simple, easy-to-use design

WCB Online Features:

  • Submission of forms and invoices
  • E-notifications of decisions on treatment plans and requests for assistive devices
  • Ability to track and monitor invoice payments
  • Sharing information with the WCB securely online -- making it easier and faster to exchange information about a claim

What WCB Online means for tiered service providers

Online service improvements are just one way the WCB is responding to today’s needs for those we serve and those we work with, as we continue our long-term journey toward a Nova Scotia safe and secure from workplace injury.

By June 15, following a two-week transition period, all tiered service providers will be required to use WCB Online to submit forms and invoices to WCB for workers with a valid Nova Scotia Health Card Number. It will mean information sent and received is more complete, and processed faster, to help us better support workers on their return-to-work journey.

WCB Online User Guide for Tiered Service Providers

Questions about how to use your WCB Online Account? Log in and check out the Resources in your account, or check out this easy-reference user guide.