What employers need to know about our upcoming changes (May 30/19)

UPDATE: June 6, 2 p.m. - As you know, we have been transitioning to our new claims and assessment systems. We are taking the time to get it right, and MyAccount remains offline. 

We’re modernizing our systems and processes to provide you with better service and more online services.  The following are some of the service changes we’ll be making for employers in early June 2019.

MyAccount will be temporarily unavailable 

In preparation for the launch of our new core operating systems, MyAccount will be offline from 4:30 p.m. Thursday, May 30 until Thursday, June 6. Learn more.

MyAccount is getting an upgrade 

We’re improving MyAccount, WCB’s online service for employers, to make it easier for employers to support safe and timely return to work. See a list of some of the new or improved features of MyAccount, including checking clearance, enhanced data access, tracking subcontractors and more.  Learn more. 

WCB clearance is going digital 

Starting June 6, WCB clearance status will be available online through MyAccount. With this change, printed letters will no longer be used. Hiring employers will search for contractor and confirm their clearance status in MyAccount. Learn more. 

Get a sneak peek of the new MyAccount 

Our MyAccount demo videos take you through some of the key features of the new MyAccount, including checking clearance status and tracking subcontractors, reporting payroll and managing claims data. Additional support resources will be available when our new systems launch. Watch now. 

In addition, this webcast offers an overview of the new features coming to MyAccount. Watch now. 

Register now for the MyAccount Tutorial webcast on June 19

This live webcast will provide you with a tutorial on using some of the main business tools in the new MyAccount, including submitting payroll information, managing contractors, downloading claims data, managing financials and statements of account, secure messaging and more. Learn more and register.