The quickest way to obtain a clearance letter is through MyAccount, but these other avenues are also available.
To obtain a Clearance Letter from an employer who has Special Protection visit MyAccount.
The quickest and easiest way to obtain a Clearance Letter is through MyAccount - our convenient, 24/7 online account access for employers like you including up-to-the-minute tracking of claims and prevention information.
Added advantages of using MyAccount include having the system monitor the status of your contractors, and the convenience of automated e-mails if the status of one of those contractors changes.
To register for MyAccount visit www.my-account.ns.ca with your most recent Statement of Account on hand and follow the instructions otherwise obtain it from the contractor directly.
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Nova Scotia's online service for business
If you are an incorporated company, have your business number on hand and visit Nova Scotia's online service for business to obtain a Clearance Letter.
You cannot obtain a Clearance Letter online through Nova Scotia's online service for business for special protection, sole proprietorships or partnership accounts – these can be obtained through MyAccount.
You can request a Clearance Letter directly from the WCB at the following:
Phone: 902 491 8324
Toll Free: 1 877 211 9267
Fax: 902 491 8326
If you choose to this method, the WCB can provide a Clearance Letter for your company only, during regular business hours and it may take 24 to 48 hours.