Submitting Forms, Invoices, and Reports
Service providers are required to submit forms, reports, and invoices for the services they provide to workers injured at work. Submitting accurate, complete information on time helps WCB process payments efficiently and ensure continuity of care.
Staying up to date with WCB’s reporting and billing standards is part of maintaining your approved status as a service provider. There are different steps to follow based on the type of service you are providing.
Change is coming in 2026: Work-Connected Recovery Program
Starting in 2026, Lifemark Health Group will lead a network of providers to deliver care quickly and more consistently to people with workplace physical and psychological injuries. All current providers are invited to apply to join the network. This change takes place in January 2026.
Submitting forms and reports
Tiered service provider clinics (physiotherapy and chiropractic)
Tiered service providers must use WCB Online to submit all required forms and reports for workers with a valid Nova Scotia Health Card Number.
How to submit in WCB Online
- Submit web-based forms in WCB Online
- Download a PDF and submit it as a secure-message attachment in WCB Online
Web-based forms available in WCB Online
- Form B — Initial Assessment
- Form C — Progress Report
- Form E — Physical Abilities Report
- Assistive Devices Request
- Tier 2 Assessment Report
- Tier 2 & Tier 3 — Progress Report
- Tier 2 & Tier 3 — Physical Abilities Report
- Tier 2 — Discharge Report
Need help submitting forms? See support for submitting forms.
If your form isn’t in that list or you require a PDF file of a web-based form available in WCB Online
- Find your form and download it from the Resource Library
- Complete it and upload via secure messaging in WCB Online
- Examples include Form A — Intake Report, Psychology forms, Primary & Emergency Care, Eye Injury, Release of Information, Incident forms, Case Conference Template
What you’ll need for online submission
- Worker claim number
- Worker’s Nova Scotia Health Card Number
Other Service Providers
WCB Nova Scotia works with many different types of health services providers. Whether you are a physician, psychologist, audiologist, pharmacist, or another care provider, you can find the forms you need below.
- Download the PDF form from the Resource Library
- If you have WCB Online access, upload the completed PDF as a secure-message attachment
- If you do not have WCB Online access, fax to 902-491-8001
- Include the claim number on every page
Out-of-province clinics
- Find your form and download the PDF from the Resource Library
- Complete, print, and sign the form
- Fax to 902-491-8001
- Include the claim number on every page
Find all forms
- Get a list of forms for health service providers in the Resource Library
Submitting and tracking invoices
Timely and complete invoices help ensure payment without delay. Only services pre-authorized by WCB are guaranteed for payment. If you provide treatment without authorization, payment may be refused.
Invoices for tiered service providers
Invoices must be submitted and tracked through WCB Online. Within your account, you can:
- Submit invoices securely for approved services
- Track invoice processing dates and payment summaries
- View payment history and error messages
For more information, log in to your secure WCB Online account, talk to your clinic’s WCB Online account administrator or check out the WCB Online Support Site for service providers.
For guidance on billing requirements, payment timelines, and troubleshooting, visit support for submitting invoices and payments.
For all other service providers
If you’re not an approved tiered service provider, fax your invoices to 902-491-8001.
All invoices must include:
- WCB claim number
- Worker’s name, address, date of birth, and health card number
- Date of workplace injury and date(s) of service
- Invoice number and description of service(s)
- Service provider’s name, address, and phone number
Separate invoices must be submitted for each worker.