MyAccount for Employers

Manage your account, report payroll, and access claim and rate information online.
Log in to MyAccount

Mult-factor authentication (MFA) is here. 
Not receiving your one-time password? Find troubleshooting steps.

Get started with MyAccount

With WCB’s MyAccount you get 24/7 access to your WCB account and claim information. You can:

  • Submit injury reports and other forms
  • Send and receive messages and documents
  • View and manage claims
  • Check clearance status for your workplace and subcontractors
  • Access your rate and premium information
  • View monthly statements of account
  • Report payroll 
 

You information is waiting. Sign up now.

To create an account, you need:

  • Your account registration code (Included in your welcome package and valid for 30 days)
  • Your 15-digit business number (BN)

To request an account registration code, call 1-800-870-3331.

Follow the steps to set up your secure account

Email notifications

You will receive an email when you have a new secure message in MyAccount.

Using MyAccount on mobile

If you’re using a mobile device, you may need to rotate your screen to landscape to see all features.

 

Starting May 11, 2026, you'll need to set a new password the first time you log in.

We use multi-factor authentication (MFA) to protect your account.

First time logging in since May 11, 2026? 

Click "Forgot Password" to upgrade your account – even if you remember your password.

  • The login page has a new look
  • You’ll need to reset your password the first time
  • You’ll also have to set up MFA before you can access your account

How to reset your password

  • Enter your email address
  • Click Next
  • Select Forgot Password
  • Click ‘Email code to’ (you must click the grey box to get the code)
  • Go to your email to get the one-time code
  • Enter the code and select Verify
  • Enter your new password, and re-enter it to confirm
  • Click reset password
  • Your password is now reset, complete the MFA steps one more time to login 

One-time passwords

Going forward, you will enter a verification code each time you log in, an added layer of security to help keep your information safe.

 

Not receiving your one-time password?

  1. Make sure you entered the correct email address.
  2. If you're on the "Please enter the code" screen but haven't received a code, continue with the steps below.
  3. Check your Spam or Junk folder. 
    - Look for an email from donotreply@wcb.ns.ca. (Images may be blocked, but the email should still be there.)
  4. Check all your inbox tabs (such as Primary, Promotions, or Updates).
  5. Sign in to your email through your web browser (for example, Gmail, Hotmail, or Outlook.com) and check for the email there.
  6. Clear your browser's cache and cookies, then try again.
  7. If you still don't receive the code, contact your IT support team, or email service provider. 

Need help? 

If you have questions about MyAccount, contact us: 

Last updated: 2026-09-11
Employers MyAccount / WCB Online / tech support Rates and premiums return to work workplace injury insurance