• Provide a safe work environment for everyone. 
• Provide immediate medical attention and appropriate transportation for the worker to receive health care. If the injury is a sprain or strain, see a WCB-approved health-care service provider. 
• If the worker requires medical attention or lost time from work, notify the WCB within five (5) days of learning of the incident. You can file your injury report online by using MyAccount. 
• Keep in touch with the worker by initiating contact as soon as possible. Let them know you are concerned about their health and wellbeing. 
• Be open and flexible throughout the return-to-work process. 
• Develop a personalized return-to-work plan with the worker that includes treatment and transitional work. Transitional work is part of the recovery process and is a requirement of the employer. 
• Monitor the return-to-work process with scheduled check-ins with the worker. 
• Your WCB case worker will work with you, the worker, the union representative (if applicable), and the health-care provider to determine a plan and to identify what work the worker can do. 
• WCB Nova Scotia is here to help, reach out if you need support or resources.
• Support the worker’s right to file a claim. If you want to contest the claim, notify the WCB immediately. Note this on the Injury Report.

Continue to support the worker throughout the return-to-work process:

• Stay in contact (or have your return-to-work coordinator stay in contact) with the worker, the WCB case worker and health care provider. 
• Increase the worker’s tasks as their abilities improve. 
• Keep them connected with the workplace. 
• Be prepared to offer re-employment if the worker is not able to ever return to their original job.

• Tell your supervisor immediately about your injury. Fill out a WCB injury report together and have your employer submit it through MyAccount. 
• See a health-care provider right away. For sprains and strains, see a WCB-approved health-care provider. You can often see one within 48 hours of your injury – a doctor’s referral is not needed. 
• Play a lead role in the return-to-work process by engaging with your team and committing to your recovery. 
• If you are off work because of your injury, work with your return-to-work team to develop a return-to-work plan and participate in any medical aid or health care treatment needed as part of your recovery. 
• Get any health assessments or medical examinations your employer, the WCB, or the Workers’ Compensation Appeals Tribunal asks you to. 
• Stay connected with your workplace if you are off work. Keep in touch with co-workers and your supervisor. 
• Work can often be part of a safe, healthy recovery. Depending on your situation, your return-to-work plan may include transitional work in the workplace. 
• Set up a WCB Online Services account so you can keep in touch with your case worker, submit expenses, and follow your claim.

• Adhere to the Workers’ Compensation Act of Nova Scotia and WCB policies. 
• Objectively and fairly weigh evidence and make claim decisions in a timely manner. 
• Administer health care and earnings replacement benefits. 
• Assist in the development and management of return-to-work plans. 
• Coordinate and monitor the success of required health care and rehabilitation services. 
• Communicate and collaborate with all parties involved in the return-to-work planning process and help manage and address worker and employer expectations.

• Provide services to workers to assist with their recovery and help them safely return to work in a timely manner. Services include diagnosing the injury, developing a treatment plan and contributing to the return-to-work plan. 
• Understand the work environment and job demands so you can determine what a worker can safely do. 
• Encourage the worker to participate in return-to-work as part of their recovery. Help them understand the value of being at work. 
• As part of the return-to-work team, help determine what transitional work the worker can do. 
• Follow the worker’s progress and update their return-to-work plan as their abilities improve. 
• Provide clear and accurate information to WCB Nova Scotia in a timely manner. 
• Keep the WCB case worker, employer, and the worker’s physician updated too. 
• Use WCB Online Services to submit forms, reports, and invoices.