WCB Online for Workers

Access your claim, send messages, and manage your information online.
Log in to WCB Online

Access your claim information securely with WCB Online

With WCB Online for workers, you can:

 

How to create your account

To create an account, you need:

  • An email address
  • Your claim number (Use an active claim if you have more than one)
  • Your health card number
  • Date of birth

Create your account now.

(If you are a migrant worker, please reach out to us at info@wcb.ns.ca so we can assist you with the setup.)

Need help? Follow the steps to get started.

Using WCB Online on mobile

If you’re using a mobile device, you may need to rotate your screen to landscape to see all features.

Email notifications

You will receive an email when you have a new secure message in WCB Online.

 

Starting May 11, 2026, you'll need to set a new password the first time you log in.

We use multi-factor authentication (MFA) to protect your account.

First time logging in since May 11, 2026? Click "Forgot Password" to upgrade your account – even if you remember your password.

  • The login page has a new look
  • You’ll need to reset your password the first time
  • You’ll also have to set up MFA before you can access your account

How to reset your password

  • Enter your email address
  • Click Next
  • Select Forgot Password
  • Click ‘Email code to’ (you must click the grey box to get the code)
  • Go to your email to get the one-time code
  • Enter the code and select Verify
  • Enter your new password, and re-enter it to confirm
  • Click reset password
  • Your password is now reset, complete the MFA steps one more time to login

One-time passwords

Going forward, you will enter a verification code each time you log in, an added layer of security to help keep your information safe.

Not receiving your one-time password?

  1. Make sure you entered the correct email address.
  2. If you're on the "Please enter the code" screen but haven't received a code, continue with the steps below.
  3. Check your Spam or Junk folder. 
    - Look for an email from donotreply@wcb.ns.ca. (Images may be blocked, but the email should still be there.)
  4. Check all your inbox tabs (such as Primary, Promotions, or Updates).
  5. Sign in to your email through your web browser (for example, Gmail, Hotmail, or Outlook.com) and check for the email there.
  6. Clear your browser's cache and cookies, then try again.
  7. If you still don't receive the code, contact your IT support team, or email service provider.

WCB Online support resources

Find your claim information |  Secure messaging | Letters and forms

Need help?

If you have questions about WCB Online, contact us:

Last updated: 2026-09-11
Workers MyAccount / WCB Online / tech support