Health services treatments during the novel coronavirus (COVID-19) pandemic

Updated Thursday, June 18

WCB Nova Scotia is committed to doing our part to help reduce the spread of COVID-19.

Following direction from public health officials, many businesses that were required to close were allowed to reopen on June 5. This included regulated health professionals such as physiotherapy, psychology, chiropractic services, audiology, occupational therapy, and many others. Some have now resumed operations and have questions regarding treatment approvals and in-clinic appointments.

All Nova Scotians should be following the guidelines set out by the federal and provincial governments, the direction of public health officials, and professional practice guidelines governing service delivery. Specifically for physiotherapists and chiropractors, their respective colleges have released care guidelines in response to help their members.

While many clinics and other health services are operating, offering a mix of in-clinic and virtual services, protecting the health of the worker, and the service provider, is of paramount importance.

It is important that any in-clinic appointment should follow all directives of public health and the applicable professional body. The decision to attend should be one the health services provider and the worker make together, in consultation and with approval by the case worker. If a worker has concerns about attending treatment in-clinic when it has been deemed appropriate, the service provider should contact the case worker.

We are committed to the principles of safe and healthy return to work. Physiotherapy, chiropractic services, mental health treatments, occupational therapy, and many other health services are often critical parts of the return-to-work process.

We encourage service providers, workers, and their families to exercise best practice and good judgement, as we move through these unprecedented times together.