System Review 2024

On August 30, 2024, the Government of Nova Scotia released its report on the review of workers’ compensation in Nova Scotia.

The findings reflected the feedback and lived experiences of workers and employers. We are grateful for the work of the Review Committee.

System review findings

The report identified opportunities to serve Nova Scotians better. As the largest part of the system, WCB Nova Scotia has an important role to play.

We know we need to do better, and we are already well on a path of change. Many findings align with areas our CEO, Karen Adams, had identified for improvement:

• It takes WCB too long to get back to people, and service does not always provide the service workers and employers need and expect.
• Too many people remain on short-term benefits too long, and too many transition to long-term benefits.
• We need a renewed focus on solving these problems through exceptional service and stronger partnerships.

WCB Nova Scotia System Review Response 2024

WCB Nova Scotia supports the service-related recommendations outlined by the System Review Committee in their System Review Report, and are committed to implementing the improvements called for.

WCB Nova Scotia is dedicated to continuing to work toward keeping Nova Scotians working at physically and psychologically safe workplaces.

Read more about WCB's Response to the Workers' Compensation System Review Report.

Our Progress (as of fall 2026)

• Two years after system review: Accountability and results 
• Historic Improvement to Workers' Compensation in Nova Scotia  
• Workers Compensation Review Report Alignment and Opportunity  
• Accountability and transparency: visit our dedicated accountability website reports on service levels, outcomes, and progress toward our goals
• Corporate reporting: read our latest corporate reports 

More to come

We’re proud of what we’ve accomplished since the review. But we know there’s much more to do. We’re working hard to continue building a system that makes a real difference—protecting more workers, better supporting workplaces, and strengthening Nova Scotia’s economy.

Because we all want the same thing: Nova Scotians working.