When an Injury Happens

Injured at work? Here's what to do next.

Employers should:

Take care of your people. Make sure they get first aid and any medical help they need. If it’s a sprain or strain injury, tell them to see a WCB-approved physiotherapist or chiropractor right away for an assessment, which we will cover.
Fix the hazard. Fix the issue that caused the injury, to make sure it doesn’t happen again.
Report the injury. If the worker missed time from work or needed medical treatment, fill out an injury report on WCB’s MyAccount to open a claim.
Talk about work changes. Discuss what changes can be made, so the worker can safely stay at work, or come back sooner with temporary work adjustments until they’re ready to go back to their regular work.

Get medical help right away, if needed. Tell your supervisor about the injury or any warning signs as soon as possible.
If you have a sprain or strain, see a WCB-approved physiotherapist or chiropractor for an assessment right away– it's covered by WCB.
Report the injury. Fill out the WCB Injury Report with your supervisor to open a WCB claim.
Talk about work changes. Talk to your employer about how you can stay at work safely or what changes are needed for return-to-work planning to start right away. This transitional work may include temporary changes to your current duties or different tasks until you're ready to go back to your regular work.
Expect to hear from WCB. You’ll hear from us when we get your claim. Our aim is to contact you within two business days.

Psychological injury. Learn about next steps if you think you may have experienced a psychological workplace injury.