Injury reporting and form completion: 

• Who does the worker report the injury to? 
• Who completes the WCB Injury Report with the worker?
• Who submits the report through MyAccount to WCB Nova Scotia, which is the fastest way to report the injury, and when? 
• If the incident was investigated, who communicates the results to the worker, and how? 
• How and when does the worker contact the employer, and employer contact the worker? 
• If the worker is unable to return to work, who is responsible for maintaining communication, and how often? 

Return-to-work planning: 

• Who schedules the return-to-work planning meeting, and when? 
• Who should attend the meeting? 
• How is suitable/safe work identified? 
• Who documents the return-to-work plan? 

Implementing and monitoring the return-to-work plan: 

• Who co-ordinates the purchase or modification of any necessary equipment and tools? 
• Who communicates the return-to-work plan to any affected co-workers? 
• Who monitors the return-to-work plan, and how often? 
• What happens if any of the parties have concerns with the return-to-work plan? 

Program evaluation: 

• Who completes the return-to-work plan evaluation? 
• When is it shared, and who receives it?
• Who performs return-to-work program evaluations, and how often? 
• What are some ways to evaluate the program? 
• Who communicates the program changes? 

Confidentiality: 

• How will the organization maintain confidential material?