Updated Login for WCB Online and MyAccount

Multi-factor authentication (MFA) is here.
We’ve updated our sign-in process with multi-factor authentication (MFA) to better protect your account and personal information.

We've updated the sign-in process for WCB Online for workers and MyAccount for employers to better protect your account and personal information. This upgrade is part of our ongoing efforts to maintain secure, reliable online services for workers and employers across Nova Scotia.

What to know

  • The login page has a new look
  • You’ll need to reset your password the first time  
  • You’ll also have to set up MFA before you can access your account

To do this, select “Forgot Password”—even if you remember your password.

You’ll be guided through resetting your password and setting up MFA

How to reset your password after the change

Follow these steps to update your password

  • Enter your email address
  • Click Next
  • Select Forgot Password
  • Click ‘Email code to’ (note your email address will be partially hidden)
  • Go to your email to get the one time code
  • Enter the code and select Verify
  • Enter your new password, and re-enter it to confirm
  • Click reset password
  • Your password is now reset, complete the MFA steps one more time to login

Watch this quick video for an overview: