New and Improved Login Process

Multi-factor authentication (MFA) is here. First login since May? You will need to reset your password. Not receiving your one-time password? Find troubleshooting steps.

We use multi-factor authentication (MFA) to protect your account.

First time logging in since May? Select "Forgot Password" to upgrade – even if you remember your password.

You’ll be guided through resetting your password and setting up MFA.

Log In Now

Workers

Employers

First time logging in since May? How to reset your password.

Enter your email address
Click Next
Select Forgot Password
Click ‘Email code to’ (you must click the grey box to get the code)
Go to your email to get the one time code
Enter the code and select Verify
Enter your new password, and re-enter it to confirm
Click reset password
Your password is now reset, complete the MFA steps one more time to login

Not receiving your one-time password?

Make sure you entered the correct email address.
If you're on the "Please enter the code" screen but haven't received a code, continue with the steps below.
Check your Spam or Junk folder.
- Look for an email from donotreply@wcb.ns.ca. (Images may be blocked, but the email should still be there.)
Check all your inbox tabs (such as Primary, Promotions, or Updates).
Sign in to your email through your web browser (for example, Gmail, Hotmail, or Outlook.com) and check for the email there.
Clear your browser's cache and cookies, then try again.
If you still don't receive the code, contact your IT support team, or email service provider.